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01

People-first purpose

Every page must answer a genuine planning question and help a traveller make a clearer, safer or better-informed decision. Keywords guide language and information architecture; they do not justify duplicative doorway pages, unsupported claims or filler.

02

Source hierarchy

Changing or high-risk facts are checked according to the authority responsible for them.

  • Official authorities: governments, embassies, immigration authorities, airports and regulators for legal, entry and safety matters.
  • Primary operators: airlines and airports for schedules, baggage, terminals and operational rules.
  • Live providers: current inventory and checkout information for availability and payable prices.
  • Reputable secondary sources: context that is checked against primary evidence where reasonably possible.
03

Prices, schedules and availability

We do not present an old or illustrative fare as currently available. Live results and the provider’s checkout determine availability and the final payable amount. Material date-sensitive statements must direct readers to the responsible current source.

04

Original traveller value

Route pages should connect airfare with baggage, airport access, connections, self-transfers, fare rights, document readiness, onward transport and disruption handling. The purpose is to add a useful decision framework, not merely restate an airline or competitor page.

05

Review and correction process

Content is assessed for user purpose, factual consistency, unsupported claims, clarity, source quality, affiliate transparency and internal-link usefulness. Material travel rules require primary-source verification. Reported errors are assessed against current evidence.

  • Minor language corrections may be made without changing meaning.
  • Material factual amendments may update the reviewed date.
  • A disputed statement is not removed merely because it is inconvenient; reliable evidence is considered.
06

Automation and AI

Automation may assist research organisation, structure and quality checks. It must not be used to invent experience, fabricate prices, conceal authorship or publish large numbers of low-value pages. FlightsMzansi remains accountable for what it publishes.

07

Commercial independence

Affiliate compensation does not determine an editorial conclusion. We prohibit false urgency, fabricated scarcity, hidden ranking payments and unsupported guaranteed-cheapest claims. Commercial tools must be distinguishable from editorial guidance.

08

Search visibility

No policy or SEO activity guarantees a search ranking. FlightsMzansi pursues visibility through useful content, crawlable architecture, technical quality, appropriate sourcing, clear ownership and continuing accuracy.

Related policies and official sources

Traveller answers

Editorial policy: frequently asked questions

Open a question for a clear, practical answer. Where prices, schedules or rules can change, verify the answer with the responsible source.

How are live fares treated?

Live fares are controlled by the search or booking provider and may change before confirmation. Editorial text does not convert a historical price into a current offer.

Can affiliate income change a recommendation?

Commission potential must not determine a factual conclusion. Material commercial relationships are disclosed.

How can I report an error?

Send the page address, disputed statement and a reliable current source through the contact page.

Do these policies remove my statutory rights?

No. Nothing on FlightsMzansi excludes a right or remedy that South African law does not permit to be excluded.

Who controls a booking made after using a search tool?

The provider identified during checkout controls payment, confirmation, changes, cancellations, refunds and booking support under its own terms.

Where can I ask a policy question?

Use the FlightsMzansi contact page and identify the policy and clause concerned.

Can these policies change?

Yes. Material changes may be made when the website, providers, law or operating practices change. The effective or reviewed date will be updated where appropriate.